Have you reloaded the drivers also might want a tech come out to reflash the copiers OS
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
SOURCE: Printing Problem
Check your printer driver for the paper setting, under properties. Make sure it is set to letter. Otherwise reset the power of the unit and/or reinstall the driver.
SOURCE: HP9650 full document print
THIS PROBLEM IS USUALLY CAUSE BY THE DRIVER,IF ITS CORRUPTED.TRY REINSTALLING THE DRIVER AND LET US KNOW WHAT HAPPEN NEXT.
SOURCE: Printing "D" sized PDF drawing on 11 x 17 paper is off center
Thats the ticket. I have heard some customes having trouble getting it to print to scale using office applications. Part of it has to do with the gripper needed to get the paper to go through the machine. A firmware upgrade can take care of it as well if you fell it is too exagerated.
SOURCE: Printing only upper part of page - big graphic PDF
1: check in the printer properties( page setup ) is it latter then make it A4
2: clean the roller
3: also when u printting check with uper try not from try 2
if its printing proper then try is touching roller
SOURCE: Documents only print in the top left hand corner
There is two paper size settings one in the document and one on the driver, check page size in word or pdf or whatever you are trying to print from, does it do it to all documents including windows test page or just some?
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