I have a Kitchenaid KSCS20QFAL01 refrigerator. The freezer side gets cold but the refigerator side does not. The difuser has been replaced but did not solve the problem. It was working fine until the refigerator side door was left open for an extended period. We have shut it down and let it set before restarting but the refigerator side still does not get cold.

IF YOU HAVE ALOT OF FROST ON THE BACK PANEL OF THE FREEZER IT IS A DEFROST T-STAT THAT CAN BE BAD IF THERE IS NO FROST FELL UP IN THE LEFT UPPER CORN OF THE FRIG SIDE SEE IF YOU CAN FILL THE AIR COMING OUT OF IT

You might try cleaning all the dust if any from the back or access to the bottom front.

freon. dirty coils under refrig. fan motor by comp. not working. make sure first of all comp. is running if not make sure freezer fan is. if that the case you need a relay starter overload or a compressor.

Hi,
The noise is water dropping on the hot defrost coil...

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heatman101

Hi,

if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.

thanks,

are you seeing eany ice build up in the freezer or compressor running condenser fan working

You have a bad defrost heater.
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well some times moisture sneaks inside the difuser and ice builds up and it breaks so look under the kcik plate and there should be a tech sheet and tells you how to trouble shoot that difuser to see if it closes or open it it does not close the repl difuser but this time seal arount the liner at difuser with silicon is the difuser is mechanical repl the thermostat

I can offer a suggestion. It sounds like you have a plugged defrost drain line. This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and thawing it out with a heat gun (be careful of melting plastic) or actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube

Is the fan in the freezer running?? Is there frost on back panel of freezer??