Question about Philips GOGEAR SA6045 MP3 Player
Install and run the Philips Device Manager from the product CD.
Switch off the player, or press the reset button.
Press and hold [VOL+] whilst connecting the player to the PC.
Device manager should report device error.
Follow on-screen prompts.
This should format the player and re-load the system files.
Posted on Apr 29, 2008
The file system may be corrupted and causing your woes. If so, the fix lies with the Philips Songbird software. If you do not have Songbird, download it for Windows or Mac here:http://www.usa.philips.com/c/mp3-media-player/22126/cat/en/#/difference/philipssongbird.
Once you have Songbird installed, launch it and select "Repair my Philips device" in the Tools menu. Select your device and follow the instructions specific to your device. For example, instructions for the GoGear Vibe are to disconnect the device, power it down completely, and hold the volume-up key during and after USB connection until the message window disappears.
If the repair utility endlessly indicates it is checking for updates, you are likely using an out-of-date version of Songbird - probably the one that came with your GoGear. If this describes your situation, launch Songbird and select "Check for updates" in the Help menu. This will at least get you upgraded to version 1.9 (currently), even though the latest version is 1.11 (currently).
Instructions that came with some older versions for connecting GoGear in repair mode were incomplete. They left out a crucial step of turning off the GoGear and waiting for it to power down completely before reconnecting in repair mode. Newer versions of Songbird include the ability to reformat the device, reset the device, and to get progress updates during synchronization.
If you've found this information helpful, please indicate as such.
Posted on Apr 04, 2013
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