Http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C91134&fes=true&mdl=DSCP72
Try doing a power reset:
Solution
Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by pressing a small RESET button on the camera or by using an Initialize option in the menu.
Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have a RESET button or Initialize option in the menu. These cameras require a manual power reset.
IMPORTANT: To determine whether or not your camera has a RESET button or Initialize option, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.
Using a RESET button
Performing a manual power reset
If your camera is experiencing an issue and the issue is not resolved by performing the appropriate reset procedure above, then service may be required. The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.
Region
Canada
Latin America
United States
Products
344 views
Usually answered in minutes!
×