Sony Cyber-Shot DSC-P72 Digital Camera Logo
Posted on Jul 23, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Sir, Shutter of my Digital camera Sony Cyber-shot DSC-P72 is not closing / return to original position completely. I have tried with changing the battery too. Every time that I do power on the massage after a while comes as "Turn the power off and on again". Please give solution.

1 Answer

Duane Wong

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 6,826 Answers
  • Posted on Jul 23, 2010
Duane Wong
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jun 20, 2010
Answers
6826
Questions
6
Helped
2861382
Points
20234

Http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C91134&fes=true&mdl=DSCP72

Try doing a power reset:
Solution
Sir, - sp.gif Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by pressing a small RESET button on the camera or by using an Initialize option in the menu.
Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have a RESET button or Initialize option in the menu. These cameras require a manual power reset.
IMPORTANT: To determine whether or not your camera has a RESET button or Initialize option, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.
Using a RESET button

  1. Locate the RESET button on the camera.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.
Performing a manual power reset
  1. Turn off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Turn on the camera.
If your camera is experiencing an issue and the issue is not resolved by performing the appropriate reset procedure above, then service may be required. The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

Region
sp.gif sp.gif Canada Latin America United States Products
sp.gif Cybershot Digital Still Camera Last Modified Date: 03-04-2010ID: C265373

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Hello my sony camera DSC-P72 why does it make make noise when turns it on

Problem with the Sony Cyber-Shot DSC-P72 Digital Camera its solution is tha
I have Fujifilm FinePix A360, and I couldn't find where to put the paper. I tried several different places, but none of them seemed to work. I have the same problem...the green light goes on, then immediately goes back off. The screen begins to turn on, and then turns off. Any help with explaining the aforesaid solution, or any other way that I could try?

Click Here To Watch More Information about This Answer
0helpful
1answer

Hello, I have a Sony Cyber-Shot DSC-R1 from 2002. The shutter button is broken. Do anybody know where I can buy a new one? I would prefer one in solid Aluminium. LIke:...

Hello
For repair of shutter button you have to contact nearest Sony Service Center, where you will fine Original Button in actual price.
You can get help from this link https://eservice.sony.com/webrma/web/index.do
Hope this helps, if so do rate the solution
1helpful
1answer

I have a Sony-Cyber shot DSC-P72

It's a memory card error,You can try to take the memory out and retrieving them with your computer
1helpful
2answers

Need Booklet

You can download user manual of DSC-P72 from Sony Support.
0helpful
1answer

Sony DSC-P52

Take a picture with the camera and download it to your computer. If the picture also shows up black, then this sounds like it might be a defective CCD imager. If so, Sony should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following link for more info:
http://camerarepair.blogspot.com/2007/11/sony-konica-minolta-cameras.html

Applicable cameras include:
Cyber-shot DSC-F717, F88, P10, M1, P12, P2, P31, P32, P51, P52, P7, P71, P72, P8, P92, T1, T11, T3, T33, U10, U20, U30, U40, U50, U60, V1

CD Mavica MVC-CD250, CD400, CD500, and FD Mavica MVC-FD100, FD200
0helpful
1answer

Won't snap picture

I haven't seen a shutter button get worn out before. Are you sure that something (like coke) was spilled on it? If so maybe you could clean it contacts
0helpful
1answer

Sony DSC-P72 won't snap a picture

Have you done a "hard" reset?

Under the jack cover (below the zoom rocker on the back of the camera) there is a small "reset" button. You'll need to press it with a sharp object, and hold it down for a few seconds. If it was a setting problem, this should resolve it.
0helpful
1answer

Camera shorting- sparking when taking photo

Flash unit is defective, maybe bad bulb, or capacitor short. needs unit replacing
0helpful
1answer

Noise at High Resolution Photo on P72

I'm afraid the Sony P72 doesn't stand up too well at high ISO settings ISO 100 or 200 aren't bad but once you try ISO 400 you're guaranteed to get that blotchy noise. It's just the camera and you really can't do much about it except increase the light level or scale down the finished shot to make the noise less noticeable. Experiment with lower ISO settings and slower shutter speeds. BMW
Not finding what you are looking for?

344 views

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...