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Re: Xerox 8550 Error message 19,003.48:121016
Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.
that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.
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19,003.48: Scale and offset error is too large. The voltages measured have more than a 20% error from their expected values. Something is wrong with the Electronics Module or the Wave Amplifier.
To prevent these discharges, a Grounding Clip (P/N 650442700) was added between the Y-Axis Motor mount and the Pick Clutch. Check that this clip is installed and contacts the metallic portion of the Pick Clutch.
The Grounding Clip is factory installed in later versions of 8500/8550
models and in all 8560 models.
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment
If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.