Office Equipment & Supplies Logo

Related Topics:

Anonymous Posted on Apr 22, 2008

Error 07,010.43:10406 I just replaced withe the new extended maintenance kit, error reported 07,010.43:10406. When I replaced back the empty maintenance kit, it changed to error "change maintenance kit". Is is the new maintenance kit problem or other problem?

  • 1 more comment 
  • Anonymous Apr 22, 2008

    thank you for the reply, would you mind to tell me more details regarding the procedures?

  • Anonymous Apr 22, 2008

    Just an additional information, i am using workcentre c2424dn

  • Anonymous Jun 16, 2008

    Thank you for the help, i did try the solution and very helpful

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 2,072 Answers
  • Posted on Apr 22, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Dec 31, 2007
Answers
2072
Questions
0
Helped
1119535
Points
5836

That error is not related to the maintenance kit.
That code has to do with the print head tilt.
There are 3 things that usually cause that.
Most of the time it is the print head block, which if you remove the left side cover, (looking from the front) it is a stainless steel block located about mid way back on the machine, toward the bottom. It is about 1 inch square, and ink leaks into it and makes it very sticky, The print head then can not pivot betwen the home and print position.
The second most likely problem is the wiper blade is stuck to the print head. You can try turning it off and on a few more times, but if the wiper is tacked tightly, you will have to remove both side covers, and the ink loader, and gently pry the blade off the print head.
Thirdly are the cables that attach to the print head are restricting the free movement of the print head.
None of these are real difficult to do, Just take time and patience.
If you want more procedures etc. let me know. This is normally a pretty easy fix.

  • Anonymous Apr 22, 2008

    Yep.

    You want to obviously unplug the machine, then remove the scanner document feed . To do that you have to disconnect the cable to the right side of the machine next to the power plug.

    On the back behind the scanner there are 2 tabs you need to depress to slide that scanner assembly off. Set it aside.

    You may as well remove both the right and left side covers. There is just one screw on back of each cover, you then lift both covers up and out. Now so that you do not have a heart attack, the front is held together by the upper front cover, It will release and normally "pop" when it releases. Remove both the right and left cover, front cover and set aside.

    Now looking from the front of the machine, Go to the left side. About mid way back and toward the bottom of the frame you will see a stainless steel block about 1 inch square. It has a spring assembly holding it in. You just pull back , then latch that spring and bracket up and to the left about an inch or two. There is a location it will snap into for repair. Look at that block, you will most likely see it has a lot of yellow ink in it, It may be difficult to

    remove, may require a pair of channel locks to remove it, if there is a lot of ink in it it can take some work to get it out, but just be persistant. If it is really impacted with ink, soak it in some hot water to soften up the ink and make it easier to clean. clean the print head shaft also so you don't just re contaminate it. Also remove the maintenance kit and tray and remove as much of the excess ink as you can.

    If that is not the problem, Then remove the ink loader, where the ink sticks are inserted into the machine, It requires removing a couple more screws holding the small upper white cover on back. Then there are tabs holding the ink loader in place, just release that , remove the 2 connectors on the ink loader. Once the ink loader is off, you have exposed the print head, Drum area. Look between the drum and print head to see if the cleaning blade assembly is stuck there. and gently remove it from the print head. Do this only if the block is NOT contaminated.

    The other thing to check while in that area are the cables that are attached to the print head. make sure they have enough play in them.

    I suspect strongly that the stainless steel print block is contaminated. What normally causes that to get ink in it, is the machine is not sitting level. When you are done, take a level and open the document feeder, place the level on the glass and make certain the machine is level both front to back and side to side to avoid spilling of ink. Also never move that machine hot. Always let is set at least a half an hour before moving it from location to location..

    Sorry for the delay in response, I was out of the office.

    Good luck and let me know.

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Canon ImagePrograf 750 Error: Execute printhead cleaning. If this message is still displayed, replace the printhead. Printing stopped.

It sounds like you have already tried a few steps to address the issue. Here are a few more things you can try:
  1. Turn off the printer, unplug it from the power source, wait a few minutes, and then plug it back in and turn it on.
  2. Check to make sure the printer is not in an error state. If it is, clear the error and try printing again.
  3. Try cleaning the print head manually. To do this, remove the print head and use a soft, lint-free cloth to clean it. You can also use a cleaning solution designed specifically for print heads.
  4. Check the ink cartridges to make sure they are installed correctly and have enough ink. If they are low or empty, replace them.
If none of these steps work, it may be best to contact Canon support for further assistance. They may be able to provide additional troubleshooting steps or offer a repair service for your printer.
0helpful
1answer

Reset Replace Maintenance Kit warning error on Kyocera FS1370DN

Press MENU on device, scroll to ADJUST/MAINTENANCE, press right arrow and you should see NEW MK.
Press OK twice.
0helpful
1answer
0helpful
1answer

I'm getting error 94,7000.00:114.36 on my Xerox 8570 Printer. It sounds like a lot of spinning on the maintenance kit when I boot it. Any suggestions?

The error is a Process Drive Fault. This may be a problem with the Process Drive's Gears.
You probably need to go through the replacement procedure again.
Xerox says to check if they are in their home positions. NOTE: Usually, manually tilting the head back and forth using Drum Maintenance Shaft should leave the Process Drive aligned.
0helpful
1answer

Xerox 8560 displays replace incorrect maintenance kit

Was this a new maintenance kit? If it was new, try putting the old one back in, if it reports the same message, the pivot plate will more than likely need replacing. If it displays the original message i.e, replace maintenance kit, then the fault is with the new maintenance kit. Do check you have been sent the correct maintenance kit for your machine, part number should be 108R00675 for standard and 108R00676 for the extended Phaser 8560 printer and Phaser 8560MFP kit.
If it is the original maintenance kit and the error just appeared, as I am assuming you will have already tried re-seating it, the problem is likely to be the pivot plate again.
Hope this helps.
2helpful
1answer

Xerox Phaser 8400 Error code 07,010.43:47560 how to fix any instructions. regards maciek

I looked everywhere for a solution for error 07,010.43:168130 and found that most everyone recommended I take it to a pro for errors starting in 07,010.43. However, before I resorted to that I cleared out the ink tray and replaced the maintenance kit, turned it off and then back on and it miraculously worked. A lot of ink had piled on the ink tray but the sensor did not alert me that it needed to be emptied.

So...I don't know how you're really supposed to fix that problem but the ink & maintenance kit thing worked for me!
0helpful
1answer

Lexmark T642 Laser Printer error message922 02

Service fuser error requires a maintenance kit, this is approx $1000 + installed, if this is new, I would be taking it back because it shouldnt have this error. You possibly might be able tto fix it by replacing the fan in the back but thats only worked for me in approx 1 out of every 10 times.
0helpful
1answer

We have a Phaser 8560 Printer and we are getting the message "maintenance kit low" message. What does this mean and how do we fix it?

This will require servicing:
The maintenance kit contains a maintenance roller that keeps the surface of the Imaging Drum clean and oiled.
NOTE: Order a new maintenance kit when the Display Screen displays a message that the maintenance kit is low. Replace the kit when the Display Screen prompts you to replace the maintenance kit. Both a Standard Maintenance Kit and an Extended Maintenance Kit are available for the Phaser 8550 and 8560; however, only a Standard Maintenance Kit is available for the Phaser 8500. An Extended Maintenance Kit will not be functional with the Phaser 8500.

WARNING: The printer's interior may be hot! Do not touch the hot surfaces.

Once you have the part: instructions:
  1. Open the door on the right side of the printer.
  2. Grasp the maintenance kit (labeled A) from the maintenance kit slot and pull the kit completely out of the printer.
  3. Insert a new maintenance kit and push the kit completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information.
  4. Close the door.
This will be on the right side of the printer.
This will need to be replace every 10,000 sheets of paper.

  1. Close the door.
Not finding what you are looking for?

133 views

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19190 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

69429 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...