HI,
The problem can be with the switch.I am sure this must be under warranty since it is 2 months old just get it replaced or repaired.
Goodluck,
Please don't forget to rate the solution
Can you please give the make and the model no.
If you want to repair your phone, check out Telstra's location Guide to
find the Telstra shop or dealer nearest to you. Repairs can also be
arranged by dropping into a Telstra Mobile Repair Centre in your
capital city (see locations below). If you need to replace your phone, check Mobiles and price options for information on our full range of phones, plans, services, and features. If you prefer, try Telstra's shop online for a selection of our most popular phone packages available now for purchase online.
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Could u tell me if thereis a service centre in Brisbane
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