Can't locate the "protective film to prevent possible scratches during transport. This film must be removed before using the oven for the first time" We purchased the unit today.

Is the plastic film a protective cover used during manufacture and shipment? This unit should be covered under warranty. Call service number in papers that came with unit.

The owner's manual sometimes doesn't address the protective films that must be removed.

There is a protective film on inner door screens which must not be removed.

Your best bet is to call the manufacturer's help line.

yes, it looks like the protective film that should have been removed when the car was new.

Why not REMOVE the protective film? It's probably EMITTING BAD FUMES as you "COOK" with it installed!

The blue film is supposed to be removed. It is used only to protect the appliance from scratches during shipping. Some consumers mistakenly leave this film on thinking it will make the appliance last longer. Eventually, over years of use, the film becomes difficult to remove and may remove the finish if you try to peel it off. It is not required for the safe use of the microwave oven.

The blue film is not required for the safe use of the microwave oven. It is supposed to be removed and is only used to protect the appliance from scratches during shipping. Some consumers mistakenly leave this film on thinking it will make the appliance last longer. Eventually, over years of use, the film becomes difficult to remove and may remove the finish if you try to peel it off. I hope this helps you.

No, that must be patched or replaced. It's critical.

The film protects the door screen from getting food, grease or moisture in it, which can lead to corrosion and arcing.

The screen prevents microwave energy leakage, which can cause arcing and fire.

If the bad spot is not too big, you can cut it away and clean it squeaky clean and patch it with clear packing tape.

If it's too bad to patch, you'll have to see if you can get new film, or if you need to order the inner door panel or whole door.

You can locate Sanyo manuals, part distributors and authorized servicers here.

You can find Sanyo UK microwave owner's manuals here. You can find Sanyo UK support, parts and authorized servicers here.

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