Question about Viking Kitchen Ranges
We inherited a 30 inch Viking Ultraline when we purchased our current house. I was extremely excited to cook on such a high-end range, but this thing has been nothing but trouble. The temperature on the oven is always between 25-75 degrees hotter than indicated on the dial. An oven thermometer is the way I solved that problem. None of the igniters work on the burners (I use a BBQ lighter on all the burners) the broiler has never worked, and one of the hinges broke and required replacement. We actually ordered the hinges off the internet for $25 each and replaced them ourselves--it was not complicated but would have been costly to get a tech out to do it.
After repairing the hinges, I decided to use the self-clean function, which, big surprise, not only did not work, but locked me out of the oven! I tried re-starting the self-clean, breaking the circuit and re-starting it and nothing worked. Having read many posts on the internet, I realized I would probably have to get a tech in to fix it for me. In desperation, I finally turned the oven on to 325 for 20 minutes, hoping it would unlock, and inexplicably, an hour after I turned it off, it unlocked itself. Finally, the burners are impossible to keep clean--no matter what I do to clean them, they always look filthy.
I would never buy another Viking product, as I am totally underwhelmed by the performance of this range.
Posted on Jan 22, 2010
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