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Posted on Apr 21, 2008
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Need Help I have a Acer Aspire 5315-2077. My DVD/CD Drive would not work...i can not watch a movie on it or listen to a CD or install any programs on it....What should I do?......

  • stepshar Apr 24, 2008

    That is not fair i just bought that Laptop in march this year and from since i bought it the dvd never worked...it is not fair that i have to spend money to buy a new one...and i already clean the lens....with dry cotton balls....

  • fucdk u Dec 20, 2008

    I have an acer aspire 5600 and i could play dvds untill i got my computer serviced and now the program is not on my computer so i have tryed to download other programs but none of them will work! I JUST WANT TO WATCH MY DVD

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1 Answer

Anonymous

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  • Expert 176 Answers
  • Posted on Apr 24, 2008
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Try to re install the dvd programs and try also to clean the dvd head maybe there is a dust cover the lens of the dvd. Use dvd cleaner but if still not working try to clean it manually .If you can open the cover of the dvd clean the head lens by smooth cotton cloth or cotton bud don't use any liquid to avoid more damage of the lens. But if still not working i suggest that you need to buy a new dvd.

  • 4 more comments 
  • Anonymous Apr 27, 2008

    You don't mention in your question that you bought your laptop last march only. And according to you since you bought it the dvd never worked. Why you can't send or returned it to the computer store repair or replace the defected dvd because it is under warranty.
    Anyway thanks for the poor rating

  • Anonymous Apr 27, 2008

    You don't mention in your question that you bought your laptop last march only. And according to you since you bought it the dvd never worked. Why you can't send or returned it to the computer store repair or replace the defected dvd because it is under warranty.
    Anyway thanks for the poor rating

  • Anonymous Apr 27, 2008

    You don't mention in your question that you bought your laptop last march only. And according to you since you bought it the dvd never worked. Why you can't send or returned it to the computer store repair or replace the defected dvd because it is under warranty.
    Anyway thanks for the poor rating

  • Anonymous Apr 27, 2008

    You don't mention in your question that you bought your laptop last march only. And according to you since you bought it the dvd never worked. Why you can't send or returned it to the computer store repair or replace the defected dvd because it is under warranty.
    Anyway thanks for the poor rating

  • Anonymous Apr 27, 2008

    You don't mention in your question that you bought your laptop last march only. And according to you since you bought it the dvd never worked. Why you can't send or returned it to the computer store repair or replace the defected dvd because it is under warranty.
    Anyway thanks for the poor rating

  • Anonymous Apr 27, 2008

    You don't mention in your question that you bought your laptop last march only. And according to you since you bought it the dvd never worked. Why you can't send or returned it to the computer store repair or replace the defected dvd because it is under warranty.
    Anyway thanks for the poor rating

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