Can't transfer to computer

Sounds like Microsofts nuts user file access system. Try connecting to a non-windows machine i.e Linux - if you see the files, that's your problem.

Please go through this link

you will get an idea

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=203795

A positve feedback is expected along with your 4 thumbs

pp

This player was manufactured in the pre-DRM era. As soon as you plug it into the computer now, all of the songs are now read as files that should be copy-protected, but do not have the new DRM encryption on them. All of your precious songs will have to be re-downloaded - annoying, I know. It happened to me also.

-Tha Mp3 Doctor

Hope I can help you with your problem. If your hard drive was installed to be used as D: in your old computer then you will have to set it up to be D: in the new computer. This may be why it is not being recognized. You can do this by connecting it as a slave on the primary IDE cable.
Also you will need to check the jumper on the hard drive to make sure it is set in the slave position.

Try to scan it with R-Studio or GetDataBack..

Try accessing the rio's hard drive through my computer to see if it can find the songs: they will be in a folder aptly called music within your rio carbon.

If this doesn't help then if it is picked up via my computer you could try wiping and rebooting your rio, read:
http://www.fixya.com/support/r601327-wipe_reboot_rio_carbon

You may have to change the firmware for the rio carbon pearl but this is easy to find on their website.

Hope this helps,

Mowcius

not sure but when i plug in mine, it also shows another USB drive labeled as if it also were linked to the Rio player when it is most certainly not. ...maybe a manufacture or firmware error?

Go to Main Menu -> Settings -> Advanced -> Transfer Mode and select MSC. Worked for me.

My suggestion is switching the file transfer protocol from MTP to MSC by accessing it under the Menu. Once you do this, when the Lyra is plugged into the computer, it will appear as an external hard drive. Format the hard drive and then drag and drop your songs and/or directories of songs onto the Lyra. This is what I do, as I never use Rhapsody, URGE, or even Windows Media Player or MusicMatch to upload songs onto my RD2763. Hope this helps!

You must use the music transfer software that came with the CD (also avail on Rio website) - which will not load on newer, Vista running computers.