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Posted on Jul 18, 2010

Xbox360:play dvd or open tray instead of playing the game

Xbox360:most of the time, having just inserted the game disk, I get a message that says open trey or play dvd.

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  • Contributor 23 Answers
  • Posted on Jul 18, 2010
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Joined: Jul 14, 2010
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This sounds like your lenses is getting dusty. Try buying a lenses cleaning disk and see if that helps. They are usually at local stores for only $10-$15. Here's a few examples.

If it stops working all together, and the lenses cleaning disk doesn't help, then you either have to send it to Microsoft to get it repaired, or get the lenses itself replaced by doing it yourself or a third part company.
Hope this helps!
-MarcusTurtle

  • acebabysmama Jul 18, 2010

    Thank you for responding. I have used a brand new disk cleaner several times I tried cleanning the lens with alcohol also,without taking it apart though so Im not sure what got cleaned actually. when my ps2 would stop working it was easy to take apart and clean but 360 I havent done is there any trick to get them open ?And where can I find one of those lens' at ? Thanks again.

  • Anonymous Jul 19, 2010

    I personally have never taken apart a Xbox 360, but I found a few guides online. 1st guide. 2nd guide. Looks like all you need is a screwdriver. As for the lenses you can get them at a lot of different places online, like amazon and such. Check that here.
    Glad I could help =). I hope this helps even more!
    -Marcus Turtle


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