The cd-dvd drives will only work if you have a good non-microsoft burning program. Your computer came with such programs--one or two. find out by installing a freeware program called Belarc advisor. It will show you all hardware and software with ids and version numbers. You didn't mention if your computer was an Acer. If it is, you have a copy of all the software saved on the hard drive. or did you purchase the DVD drive separately? if Acer, you can find and reinstall your original program using Acer eRecovery Management. (You can read about your Acer by clicking on "All Programs" and then on "AcerSystem", where you will find your manual, where you will find the following info: The eRecovery allows you to backup/restore the factory default image, and reinstall any applications and drivers. (In this instance you want to reinstall your CD-DVD burning programs). You just need to select the Burn Disc button, then select the application you want to burn to the disc--in this case, you CD-DVD buring program you identified with Belarc, burn it, then reinstall it. (You might want to burn all the applications the computer came with, just to have them for backup). That should get you going again. Let me know if you run into any problems.
190 views
Usually answered in minutes!
×