- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Procedure for Warranty Repairs or Replacement
If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $29.99 to cover return postage and handling to the following address: Tristar Products, 500 Returns Road, Wallingford, CT 06495.
If you want to order or have questions about specific parts or accessories, feel free to call us at our customer care department:
Just looked at mine because I thought there also might be an interlock switch where the latch arms snap shut. There isn't one, at least on this one. Yours might be a newer edition, so make sure the latch arms are fully seated and snapped closed. You can also call Omega at 1 800 633 3401 and run it by them. The reset switch should be in the pushed in position, it will pop out if it's tripped.
First thing you need to do is take it apart, which can be done pretty simply until you get to the actual blade and strainer. You will need to use the crescent tool, the one with two pins. Insert it in the blade, and turn it counterclockwise while holding the filter so it doesnt turn. All the parts should come apart easily.
i find the best way to clean these parts is using a small brush, not a sponge or rag.