Proform Crosstrainer 5.0 Treadmill

If the recalibrate doesn't work swap the red and black wires on the incline motor and re plug the treadmill to the wall and let go all the way to bottom. Unplug then remove wires from incline motor and tape off. At least then u can still run on it. But incline feature is no longer an option

LUBE THE deck belt+ rollers bearing too. God bless you
proceed according with the video attached.

see the diagram attached and test test the input motor voltage, if there are the motor is faulty.see my personal TIPS.
God bless you

Please RUN The software calibration for diagnose, troubleshooting and fix it.
download your inst.manual from www.iconservice.com or www.fitness.manualsonline.com and proceed according

God bless you

I have a Proform ZT5 model - had the same incline/decline problem. It needed calibrated.
- unplug, turn off, and take the key out
- plug machine in
- turn switch on
- Pres and hold the STOP and SPEED UP button at the same time, while holding them insert the RED KEY
- let go of both buttons
- press STOP 1 time
- pres INCLINE UP 1 time
- this should reset it.

The tech on the phone mentioned the importance of turning the maching off, taking the key out, and unplugging after each use. Leaving it plugged in there is still an electrical current running and this can cause more seriouc problems that require a new control panel.

First perform an incline calibration. The procedure is outlined in your users manual.
It is a simple procedure. Insert the safety key and start the machine in motion. Press the incline up button. While the numbers are increasing remove the safety key.
Now reinstall the safety key, the machine should incline to maximum then lower back down to minimum.
Now you can operate the treadmill, the incline should work.

Walking Belt is Worn: The only certain way to test for a worn walking belt is to take a DC amp draw (if you have a DC treadmill) or an AC draw (for AC). Trying to look at the belt or a feel test is highly unreliable. Better tests, if you lack a DC ammeter (they are expensive for a good one), are a coast test or an incline test. The coast test is to get on the treadmill as the lowest incline setting and walk on the treadmill at 3 MPH. Pull the safety key and it should take you 2-3 full steps to stop (this is a general rule…some like a few Tunturi models stop on a dime even with a healthy belt but for most models, this tests works well upon). Fewer steps indicate high friction. The incline test is to put the treadmill at max incline and walk on it at 3 MPH. If the treadmill operates normally at max incline but bogs down at minimum incline, replace the walking belt. Gravity takes over for the drive system eliminating much of the friction problem. On some heavily worn walking belts, this test will not eliminate the problem. Go to your local hard ware store and purchase silicone spray. Apply Lubricant by lift one side of the running belt spray contents length wise starting at motor shroud to the back end repeat this process on the other side. If this unit bogs down again then you will have replace the running belt and possibly the deck

ProForm Treadmills have a reset procedure for the incline function. With the key inserted in the console, activate the incline; while the incline is changing, remove the key. Wait 30 seconds, then replace the key. The incline should to maximum, then to minimum, resetting its limits. It worked for mine just 10 minutes ago; the procedure is in the manual if you have it. Good luck!

Open the cover where the main motor is there
Tight the connector for Incline motor, and clean it with special contact cleaner for electronic.
2) See if there are wires loose,
3) Measure the 110 vac for forward and backward,
4) If there are , measure the l. switch or Capacitor for faulty and replace.
5) If there nOT 110VAC in forward or backward, replace the controller board motor.
6) If there are 110VAC, replace the Incline motor.
Blessing.

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Try to calibrate the incline: Hold down the stop and speed up buttons at the same time then insert the key. release the buttons the press the stop button and release then press the incline up button. the incline motor should go all the way up then all the way down with - - on the console. If the unit only moves just a and inch or so or the motor just hums , the incline sensor is faulty.