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Anonymous Posted on Jul 14, 2010

We couldn't find that Yahoo!7 ID

I have had an email address for many years which I use daily and today when I go to sign in, this is the messgae I keep getting:
We couldn't find that Yahoo!7 ID ?????
Yes, I am using the correct ID.
I created a new email address today to see if it was a "glitch" in the system, this new email address is accessable.
I need my old email as it has information / addresses ect (you know the story) that I need to access.
Does anyone know why this has happened and how do I get/contact Yahoo to retrieve my "everyday" email account??
Any assisstance is greatly appreciated
Thank you

  • Dale Kipping Sep 27, 2013

    It's jsut the Touchoad

×

2 Answers

shafi

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  • Contributor 1,070 Answers
  • Posted on Jul 14, 2010
shafi
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Welcome to Fixya
Dear User
You DONT HAVE to Worry.Thats Wrong with Yahoo -Lot of People facing this Problem.Try after Few Hours

  • Check You Typed ID Correctly
  • Check if there is CAPS lock is ON
  • Try in Different Browser
  • Try in Different Computer
  • Try after Few Hours instead of trying Repeatedly [After Reboot or Later]
Still have TroubleYahoo did some upgrading and it caused a lot of bugs and it is affecting a lot of people. "You may experience problems accessing and getting your email. If you are using All New Emailtry switching back to Classic or vice versa to see if that will help...
Let me know if you need further help...Hope this HELPED you[dont forget to Rate me]....
Thanks for Contacting FixYa..

Testimonial: "Thank you for your information it was appriciated. Will attempt to log in tomorrow. Hoping problem is fixed by then. Kind Regards"

vic39

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  • Contributor 9 Answers
  • Posted on Jul 14, 2010
vic39
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"Ymail," a division of Yahoo!, is not the same as the Yahoo! email service.
The main different revolves around the URL at the end of your email address.

Instead of "@yahoo.com" these addresses are written as "@ymail.com."
This slight variation might confuse you about how to log into your Ymail account.

The login instructions are similar to that of Yahoo! mail. Additionally, you can recover your ID or password if you have forgotten it.

Visit the Yahoo! login page by typing "ymail.com" into the URL bar.
This takes you to both the Yahoo! email sign in and the Ymail sign in.

Type your username into the "Yahoo! ID" box.
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Type in your password.
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Forgetting your Yahoo! password or ID can happen to anyone, Yahoo! has established procedures for you to retrieve both without having to create a new account.

The password and ID retrieval process is a short and simple one, but you must follow it exactly. The forgotten password process does not give you the password you created when signing up for the account, it gives you a new one, which you can change later.

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To recover your Yahoo! account password, click on the "Sign In" link from the Yahoo! homepage, which will take you to the "Sign in to Yahoo!" page.

Follow the "I can't access my account" link directly below the yellow "Sign In" button. Select the "I forgot my password" radio button on the next page and then click "Next."

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From the Yahoo! homepage, follow the "Sign In" link located near the top of the page.
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If you do not have access to the alternate email address or cellphone number provided when the Yahoo! account was created, you must click the "I can't access any of the above" radio button on the "Please select an option to reset your password" page.

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If the Yahoo! account password or ID retrieval methods don't work, you may want to create a new Yahoo! account.

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