This is a problem I see very often and it is due to the flip antenna. Garmin is no longer using this style of antenna because moving parts equal less reliable. Anyhow, I have remedied the problem by plugging in an external antenna in the side of the flip antenna. Sometimes this works.
If that does not help it is time to get the unit fixed or replaced. To find the closest repair depot to you please contact Garmin 1-800-800-1020
Cheers
Jesse GPS
Testimonial: "help me thanks."
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