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Simpson Ezi Loader 5.5kg 45S558E does not complete a cycle when loaded with clothes. Will complete a cycle when no clothes placed in drum.

Posted by marinag1 on

  • 2 more comments 
  • marinag1 Apr 20, 2008

    I appreciate the suggestion and it may well be the answer. I only bought the machine today and so I would expect that all belts etc should be tight and the machine in perfect working order.

  • marinag1 Apr 21, 2008

    The transit bolts were removed before the machine was started. I followed all the instructions to the letter, even the recommended wash at 60 degrees C. I don't think that machine actually heated the water. So there is something wrong. I have given up and will exchange it for another one when they arrive at the store. It was floor stock and no new machines were available so when they offered it I took it. Perhaps the machine was damaged if people opened and closed it or something. Another odd thing was that water came out of the machine during transport but the salespeople tell me that's because it was tested in factory prior to shipping. I' never noticed that in the last 2 washing machines I've bought.

  • marinag1 Apr 22, 2008

    Yes. I've come to that conclusion too. I asked if the machine had been sold and returned as well and was assured that was not the case. I'm still waiting for the phone call to tell me the new shipment has arrived.

  • Anonymous Apr 01, 2014

    I can't open the door after a wash



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I'd say that belt might be loose a bit so it slips under load. That would explain why the motor can rotate empty basket but not the loaded (heavy) basket.

Posted on Apr 20, 2008

  • Anonymous Apr 20, 2008

    Hmm... Since it is new, I got to ask have you removed transportation fixtures before turning it on? There are usually several bolts which hold basket drum fixed to the casing and machine must not be turned on before they are removed! If that's hopefully not the case than perhaps belt is for some reason greasy and slips when basket is loaded.

  • Anonymous Apr 21, 2008

    Tested in factory with water prior to shipping. The guy who told you that should start selling used cars. He's natural talent. LOL



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