Our front load washer has water left in the drum and won't spin on any cycle.

Dont worry sir, we will look into it and get back to you soon.



Thankyou Dont worry sir, we will look into it and get back to you soon.

Thankyou

I once happen to disassmble my friends machine for the exact same reason you mentioned. And I mean completely. Not a screw still in place. It took 4 hours.


Turns out in my case that electrolysis is the problem.
What I mean by this is that behind the inner drum is a three pronged heavy metal piece made from galvanized steel which attaches to the inner drum by 6 large screws. Coming out of the center of this is a post which comes through the plastic drum housing into the back of the machine and hooks to the assembly your belt runs on. (This wheel for the belt looks a bit like a tire wheel well but thinner.)


What the problem is for me is that the piece inside that attaches to the drum (the galvanized steel one) has completely corroded from electrolysis and broken. All three prongs have completely broken off making it impossible for the drum to turn. I am a little irritated with GE at the moment because had they used an appropriate metal, knowing it would be constantly bathed by the water from the laundry loads, I would not be in this predicament. I am a little disturbed that a 15 lb metal part has broken before the rubber belt even wore out!

I mysel am on here right now trying to find the exact name of this part and possibly a part number so I can order it and replace it. My basement is currently a compete mess from this project and I have laundry waiting to be done.

I am also looking to see if maybe this just might be a recall situation where we can get some help with getting the part due to what I feel is faulty manufacturing.

In the meantime, unless you have the appropriate tools, plenty of time and plenty of patience, I don't suggest tearing into your machine like I have. It may be worth calling a appliance repair place for you.

If you want to be certain that this is in fact the same problem with your washer, open your machine and see if you can freely move the drum around by pushing on it. If it isn't a good solid middle of the machine spin and has play in it wear you can lift the drum a bit in any direction, we have the same problem.
Just from your description, I am betting we do.

I hope this is helpful, and I'll let you know what I find out! I once happen to disassmble my friends machine for the exact same reason you mentioned. And I mean completely. Not a screw still in place. It took 4 hours.

Turns out in my case that electrolysis is the problem.
What I mean by this is that behind the inner drum is a three pronged heavy metal piece made from galvanized steel which attaches to the inner drum by 6 large screws. Coming out of the center of this is a post which comes through the plastic drum housing into the back of the machine and hooks to the assembly your belt runs on. (This wheel for the belt looks a bit like a tire wheel well but thinner.)

What the problem is for me is that the piece inside that attaches to the drum (the galvanized steel one) has completely corroded from electrolysis and broken. All three prongs have completely broken off making it impossible for the drum to turn. I am a little irritated with GE at the moment because had they used an appropriate metal, knowing it would be constantly bathed by the water from the laundry loads, I would not be in this predicament. I am a little disturbed that a 15 lb metal part has broken before the rubber belt even wore out!
I mysel am on here right now trying to find the exact name of this part and possibly a part number so I can order it and replace it. My basement is currently a compete mess from this project and I have laundry waiting to be done.
I am also looking to see if maybe this just might be a recall situation where we can get some help with getting the part due to what I feel is faulty manufacturing.

In the meantime, unless you have the appropriate tools, plenty of time and plenty of patience, I don't suggest tearing into your machine like I have. It may be worth calling a appliance repair place for you.
If you want to be certain that this is in fact the same problem with your washer, open your machine and see if you can freely move the drum around by pushing on it. If it isn't a good solid middle of the machine spin and has play in it wear you can lift the drum a bit in any direction, we have the same problem.
Just from your description, I am betting we do.
I hope this is helpful, and I'll let you know what I find out!