Brother IntelliFax-2820 Laser Fax Logo
Posted on Jul 11, 2010
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"toner life end" message even with new cartridge

The machine is telling me "toner life end". I replaced the cartridge, tried turning it on and off, and still the same message. any ideas?

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  • Posted on Jul 26, 2010
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Open the front cover
Press the OPTIONS button
Press the START button
Press the number 1 key twice
Close the front cover.

You may need to go through the steps above twice to reset the toner.

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  • Expert 116 Answers
  • Posted on Jul 11, 2010
RAJKUMAR RAJU
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U have to reset toner count
remove cartridge and press toner sensor actuator and front door switch along for 5 sec and install the cartridge. it will be ok

otherwise pls contact [email protected]

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6helpful
3answers

I am changing the ink cartridge i put the new one in and it keeps saying End of life and it has a new cartridge what do i do

Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.
4helpful
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I replaced already new toner cartridge for my brother fax machine mfc-7220 but still the on screen message is appearing on the display "TONER LIFE END". Pls help me to solve this problem. Tnx and God bless...

I replaced already new toner cartridge for my brother fax machine mfc-2820 but still the on screen message is appearing on the display "TONER LIFE END".
Pls help me to solve this problem.
88helpful
1answer

How to get ride of Toner life end message

You could try resetting the toner cartridge settings. OPen the machines front door where you would replace the cartridges. On the top panel you will see a "clear/back" button. Press it and on the display you will see a reset menu come up. Arrow to each one and hit the OK button. Press "1" to reset. Once you have gone through all close the front door of the machine and press stop to bring the display back to normal.

Hope this helps.
13helpful
1answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too

To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.
2helpful
3answers

Change of toner

I have a brother mfc 7840w

I first used the electrical tape trick and that worked for a while. Then got the toner low message again. I then tried the *00 trick, which works as follows:

1. lift lid and open front cover
2. press clear/back. "Replace Drum?" will appear on the screen.
3. Press "*00" it will then read accepted and the toner low error (End of Toner Life) should go away.
4. close it all up and your done.
10helpful
5answers

Refill toner Brother MFC 7420

open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer
6helpful
2answers

Toner life end message flashes

did you reset the toner life?

open the front cover, press the option button, on the screen will display ''reset toner life 1 yes 2 no ''
press 1 and close the cover.

toner life reseted
1helpful
1answer

Toner life end

There is no reset code the likely thing is that you have a faulty toner cartridge. Put another new one in and check the machine then.

Before you try the above shake the toner cartridge and tap it some more as it may also be the toner inside have become solid and needs breaking up.


Hope one of the above works for you
Thanks J
0helpful
2answers

Toner cartridge end of life message

Go to the menu on the physical printer. Go through the selections until you see it say change print cartridge. Follow until you see to change the black one.
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