My hs 23 headset got separated in that part that goes over your neck, more precisely from the left joint it's not ripped from what i saw but i just can't connect it back. the set still works but it's uncomfortable as i can't wear it properly over the neck. need help please
Assuming that the joint which connects the neck strap has been damaged ( see below image )
, I advice you fix the loosed or broken joint back in its proper place permanently by using fevi kwik or some other fast bonding adhesive, but the only problem which will remain is that each time you have to use the headset you will have to wear it through your head andremove it the same way.
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