Headphone Jacks go out on occasion. Sometimes, the solder connection is cracked/broken and needs to be touched up. On Apple devices, the headphone jack needs to be replaced. Search for shops that offer a long warranty. Avoid those only offer 1-3 month warranty as they are likely to fail within the year if it is a bad headphone jack replacement part that is being used.
There is most likely debris inside of the headphone jack, use a can of compressed air and try to blow it out.
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