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Posted on Jul 09, 2010
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No sound at all..

Hi there ..every time i try to go in to itunes .it pops up with "itunes has detected a problem with your audio configuration.audio/video playback may not operate properly".... iv tryed nearly every thing to fix it ...any solutions please..

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  • Posted on Jul 09, 2010
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I found several things to check about this issue.

First of all, make sure Windows Audio and Windows Management Instrumentation Services are running. Steps:

  1. Go to start -> run. If your keyboard has a ‘windows key’, which looks like the windows icon and is often located next to ctrl/alt, you can get away with pressing (and holding) this key, and tapping the ‘r’ key. I use this shortcut almost every day. On that note, windows-key+e I use even more- try it.
  2. type ’services.msc’, without the single quotes. This opens a list of the various services running on your computer.
  3. Make sure iTunes is closed.
  4. Locate “Windows Audio,” and see if it’s running. If it is, the status will show ‘Started’.
  5. No? Well guess what, iTunes needs this to be running in order to communicate with your audio device. Start it. There’s a link to start it along the leftmost column. Once it’s started, find a blank area within the services window, right click and hit refresh. Or just tap F5. Has the service died? If not, skip to step 7.
  6. The service died, didn’t it? Look for a ‘Windows Management Instrumentation’ service. This needs to be running for Windows Audio to be running, even though it’s not listed in the dependancies. Fire it up, then fire up Windows Audio.
  7. Fire up iTunes, and enjoy.
Secondly, you can open Control Panel and uninstall and then reinstall QuickTime. You can download QuickTime at this URL: http://www.apple.com/quicktime/download/

Third, you can try to reinstall iTune and allow any settings about playback and audio configuration with iTune during that.

Hope those helps.

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Hi there,

Try the following, it shuld fix the issue;
Open up Quicktime (if you cant find a .mov or .mpeg video file go to Program Files, Quicktime, QuickTimePlayer) go to Edit, Preferences>Quicktime Preferences and go to the audio tab, be sure to set everything as follows:
Rate: 192kHz
Size: 24bit
Channels:Set to be equal to the speaker setup you have Apply and then OK and close Quicktime and iTunes and then start up iTunes.

Regards,

Anirban Mazumdar
http://www.ikarmatech.com
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