Color cartridge I put in brand new cartridges. When I did the test page, the black was working, but not the color. \sometimes it even showed-cartridge missing. What can I do?

New cartridges? When checking ink levels does it show FULL? Have you run thru the Maintenance solutions such as CHECK INK LEVELS CALIBRATE PRINTER-CLEAN PRINTHEAD-PRINT TEST PAGE ? But of course each model and brand is prob different . (Mine is A KODAK)Ive experienced this The solution for mine was certainly nothing technical. But it worked..the ink had apparently dried in the bottom of cartridge even though it was new) if you try this wear gloves it could get messy! Take an old saucer put a small amt very warm water on it just enough to reach the 'color holes' on bottom and set cartridge in it for a couple minutes.in just couple mins my ink started flowing.then I moved it close to rim of saucer out of water for a minute , tapping off any excess water, wiped off with paper towel reinserted and it was fine. Now this may not be the answer to your problem but it wont cost to try and it wont hurt the cartridge. First thing tho I would check INK LEVELS make sure printer recognizes the new cartridge

You didn't say what brand/model of printer you are using, but a lot of printers nowadays have a color cartridge(s) and a separate black cartridge. Perhaps the black cartridge needs to be replaced, too?

did u clean the print head??

There is a setting to make everything black and white on the printer. You may need to change this in the printer menus.

Probably bad, there's actually no way to check ink levels.

Hi lilacky-

Here are some HP support links that might be helpful... and a couple questions to consider.

Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below:
* HP 56 black print cartridge
* HP 57 tri-color print cartridge
* HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)" info from: Installing a Print Cartridge
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477 Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge? These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful. see also: Slow or No Response from Printer
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477 -JW

change the print head

i have an mp170 all in one and when you fill the cartriges they dont show up as full cannon put a chip in the cartridge to con people into buying new ones try siting the cartridges in warm water for a few hours then blot the cartridge with tisue paper if it dont blot out the ink the cartride is finnished and you need a new one .To align the cartridge you flick through the menu on the printer not pc screen look for alignment page print this off then you have to pick the dark boxes on the sheet shade the bit next to it and put on your scan bed and click ok it should scan the sheet and reset the alignment

I have put in brand new color and black and white cartridges. The black works fine on the test pages, but not one bit of color shows. How can I fix it?

Hello

Have a look at the link below, it should assist you in solving your problem.

Click HERE.

Kind regards
Michel