I've tried for several days to connect to Kodak Easy Share and always get the message: has encountered a problem and needs to close.

Try to format your memory card

Use a card reader instead of the camera and download to a folder you create on your desktop.

I?m not sure if you?re fault code is showing on the computer, Easy Share Software, or the camera itself. Therefor I will list 2 possible solutions: If the fault message is on the LCD on the camera: There is no firmware available online for this camera model. Therefor you do need to set up a "repair" with KODAK directly. An Out of Warranty repair for this model for this fault is about 88 pounds + shipping. KODAK also offers a Trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price. In order to arrange your repair/Trade up: Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490 If you're experiencing this fault code on the computer: Please do a Clean Install on the Easy Share Software: Please follow the instructions: Uninstall Easy Share software: Select Start > Settings > Control Panel > Add / Remove Programs. For Windows XP operating systems, select Start > Control Panel > Add / Remove Programs. Select Kodak Easy Share software. Select Remove (or select Change, and then select Remove). Run the Clear utility: Visit the CLEAR Utility for Kodak Easy Share software Web page at www.kodak.com/go/clear Click the Download button, and then follow the on-screen prompts. After restarting your computer, visit the Kodak Easy Share software Web page at www.kodak.com/go/easysharesw and install the latest version of Easy Share software.

If this fault message is on your computer starting Easy Share Software: Please do a Clean Install on the software:
Please follow the instructions:

1. Uninstall Easy Share software:
1. Select Start > Settings > Control Panel > Add / Remove Programs.
   For Windows XP operating systems, select Start > Control Panel > Add / Remove Programs.
2. Select Kodak Easy Share software.
3. Select Remove (or select Change, and then select Remove).
2. Run the Clear utility:
1. Visit the CLEAR Utility for Kodak Easy Share software Web page at www.kodak.com/go/clear
2. Click the Download button, and then follow the on-screen prompts.
3. After restarting your computer, visit the Kodak Easy Share software Web page at www.kodak.com/go/easysharesw and install the latest version of Easy Share software.

I?m not sure if you?re fault code is showing on the computer, Easy Share Software, or the camera itself. Therefor I will list 2 possible solutions: If the fault message is on the LCD on the camera: There is no firmware available online for this camera model. Therefor you do need to set up a "repair" with KODAK directly. An Out of Warranty repair for this model for this fault is about 88 pounds + shipping. KODAK also offers a Trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price. In order to arrange your repair/Trade up: Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490 If this fault message is on your computer, Easy Share Software: Please do a Clean Install on the software: Please follow the instructions: Uninstall Easy Share software: Select Start > Settings > Control Panel > Add / Remove Programs. For Windows XP operating systems, select Start > Control Panel > Add / Remove Programs. Select Kodak Easy Share software. Select Remove (or select Change, and then select Remove). Run the Clear utility: Visit the CLEAR Utility for Kodak Easy Share software Web page at www.kodak.com/go/clear Click the Download button, and then follow the on-screen prompts. After restarting your computer, visit the Kodak Easy Share software Web page at www.kodak.com/go/easysharesw and install the latest version of Easy Share software.

IT COULD VERY WELL BE THE BATTERIES YOURE USING. IF NOT YOU MAY NEED REAL TECH SUPPORT. I ALWAYS USE DURRACEL ...CHEAP BATTERIES ONLY LAST A FEW DAYS. AND 1 DAY IF YOU USE THE VIDEO.

http://www.kodak.com/global/en/service/software/easyshare/en/dln_ekn026079.jhtml?pq-path=4509

You need to update your Kodak Easy Share and your printer drivers or try uninstalling and reinstalling the drivers .

The reason you are facing the problem is because the present drivers are not compatible with Publisher

sure..may be that something from one of the papers slipped inside the machine..happens with those gummed papers at times..

http://tinyurl.com/6qcpgy

Are you using alkaline batteries? The Easy Share hates alkaline batteries. Try NiCad or Lithium.