TV screen reads "this type of disc cannot be played. Please insert a different disc" However, the disc will play on another player. Other discs will play on this player (PV-D4734S), but some new ram discs will not play. Is there some programmable change that I need to do?

The laser lens is probably dirty and needs to be cleaned, please follow the directions below.

1. Purchase or borrow a lens cleaner disc and try it first. You can find these things really cheap at any large department store. They usually get the job done well. However, you may need to clean the lens manually if the store-bought cleaner fails.

2. Remove the outer casing of the DVD player. Remove the screws that mount the top casing onto the bottom of the DVD player and slide the top casing off. This will expose the DVD deck, which houses the laser pickup lens.

3. Find the lens. The lens will be glass and under the DVD clamp. The lens will probably have a blue tint to it. If you are having trouble finding the lens, you could shine a light on the components and watch for the reflection.

4. Use a cotton swab and some isopropyl alcohol to gently wipe the lens. Just a quick scrub will do. Dry the laser pickup lens with the other end of the swab.

5. Give the lens a few seconds to dry and replace the covering of the DVD player. Test the efficiency of the player. If necessary, repeat the process.


Let me know if this doesn't work and we can try other options to get it working.


Thank you for using Fixya and Good luck.

Please provide the model and the make in specific
thank you