Question about Rival 38601 Smart Pot 6-Quart

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Need to replace lid for smart pot - Rival 38601 Smart Pot 6-Quart

Posted by jak9232000 on

  • cbkzmi Nov 17, 2008

    I have the same problem with my rival 38601. The handle on the lid just fell off. It is like it has melted and now the screw won't stay in. I called the 800 # for rival products. I was told there is not replacement part and they would give me a discount on a new pot. Not the solution I am looking for. There is nothing wrong with the pot just the lid.

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Jerry Greenberg

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Below the contact information for Rivel parts and support. They will inform you to where to buy parts.

Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519 http://www.rivalproducts.com/aboutus.aspx?navId=2 Jerry G.

Posted on Apr 18, 2008

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