Xerox WorkCentre M20i All-In-One Laser Printer Logo
Posted on Jul 07, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Scanner locked, cannot copy

Scanner locked, cannot copy

3 Answers

Gilbert Gonzalez

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 239 Answers
  • Posted on Aug 10, 2010
Gilbert Gonzalez
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Oct 16, 2009
Answers
239
Questions
1
Helped
104977
Points
365

On this model, if you look where the copy paper comes out, just look underneath the scanner. There is a green slide switch with a icon of a pad lock closed and one open. Turn off the power first, then reach under and slide the switch to the unlock side.
Turn on the power and the machine should work.
Good luck.

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 150 Answers
  • Posted on Jul 08, 2010
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Mar 04, 2008
Answers
150
Questions
7
Helped
60251
Points
331

I think there is a lock on the left side. look very close. The lock is for shipping. Its just a little slide/switch. Thank you, Steven 805-520-3003

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Aug 26, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Aug 26, 2010
Answers
1
Questions
0
Helped
978
Points
1

Where i get xerox phaser 3117 driver for laptop

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Where is the sensor lock switch?

The scanner lock is situated at the left side of the flat bed scanner. switch it to UNLOCK.
0helpful
1answer

Samsung sl-m2875fw says scanner locked

Try unlocking the scanner!
On the underside of the scanner assembly is a LOCK, it has two positions LOCK and UNLOCK.
0helpful
1answer

Its a Sharp AL-1631. It'll copy from the auto feed

Check under the scanner, there is a scanner lock that you may have hit removing copies. Its most likely in the locked position and stopping scan.
0helpful
1answer

Xerox C 20 photocopier 'scanner blocked' error message, what can i do?

Try to check green lock under the scanner on the side where your copies went out from copier. maybe you accidentally lock the scanner while trying to get copies.

Hope it helps
4helpful
1answer

Scanner locked

Check your green scanner lock which is under the scanner area right in that area where your copies comes out of the machine. This is the most common cause of the "scanner locked" condition. The lock gets accidentally engaged as it is located right where you reach in to get your copies.
If the lock is not the problem then you may have a scanner drive issue.
Good Luck and Thank You for using Fixya.
2helpful
1answer

Scanner locked message on display. Will not copy

Check if the transit lock may have engaged due to movement. These locks prevent the scanner from moving while moving the devices during shipping. They sometimes engage by themselves.
4helpful
2answers

Scanner locked?

On some models there is a transport latch to lock the scanner. Look under the scanner (where the copy comes out) and you will see a green slide. Look down thgrough the scanner glass and you will see a lock/unlock symbol.
1helpful
2answers

Scanner bar will not move to scan the paper to be copied.

a piece of plastic locks your scanner in place, it is under the scanner up above where the copies come out. It turns 90 degrees.
Maybe some one turned and locked it.
Good luck

Bob
13helpful
2answers

Samsung SCX-4720F reads "SCANNER LOCKED" and won't copy or scan.

the lock is underneath the scanner where the printed paper gets delivered. when you reach in to get a printout you more than likley have pushed it into the lock position. Once you unlock that blue button by pulling towards you, switch off the printer and again switch on the printer.
0helpful
2answers

WHAT DOES A L1 MEAN

The L1 is indicating a scanner lock.

1. Turn machine off.
2. Make sure the scanner lock is unlocked. This is a clear plastic knob. (it is located on the left hand side of the machine under the document glass in the copy exit area - check your manual for a picture.)
3. Turn machine back on, watch scanner to see if it moves.
4. Try a copy.
5. If you still get an L1 then it might need service because the scanning bar is jammed.

This also is a fix if you are getting blank copies.
Hope that helps...
Not finding what you are looking for?

988 views

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...