Question about Polycom SoundPoint IP 501 IP Phone

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I have a polycom ip 501 and when it rings and I pick up the handset it does not answer the phone. I then press the answer button on the screen and it answers it on speakerphone. Can you help me change the setting?

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There is a setting in the config files i beleive you can also go into the ip addrss of the phone and set it to auto answer or something

Posted on Jan 09, 2011

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