I work in an office and we have several Brother HP 5250DL printers. A co-worker who has the same printer asked for some toner. I gave him a brand new TN-550 toner for his printer and he brought it back saying his printer just kept showing the toner error message. He decided to test the toner on my printer and the toner light came on so we placed my original toner back in the drum and the toner light is still on. I have tried truning the machine off and putting the original toner in but nothing works. Do you have any suggestions?
The following worked on the 3 of our HL 5250DN printers that stopped printing for no apparent reason with both the status and toner lights on:
1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.
After hours of working on one of the printers, virtually taking the entire thing apart and replacing fusers, toners and drums, I accidently stumbled onto this sequence. When I tried it on the other 2 printers, Voila! Took like 1 minute each. It must cause some kind of reset of the toner detection switch.
Fantastic! We struggled several hours - were about to throw printer out in the street until we found this "fix". It worked the first time we tried!
This worked brilliantly on our printer that I was very close to throwing out. I've copied and affixed these instructions to the machine to save me a headache next time round!
This solution worked - I spent quite a while trying the other things. The cycling the Go button did not work for my HL5250 DN. I did do the black tape and got 2 more years out of it, and here I go again - let us see how long I get out of this one! Kudos to you!
Wonderful it works!! I have just spent an hour fiddling, turning off and on going though the Go button cycle, changing printer toners - Nothing worked..
Till i found this solution. Thank you, thank you... my director has his print out and have calmed down and i have been able to take a breath again.
Cheers.
great. Worked right away. Thanks ever so much !
Fantastic, thanks! The plastic lever is black and kinda hard to spot, you basically just need to look around on the side of the left inner wall of the printer.
Worked just like you said, I couldn't believe it... a service man said it couldn't be fixed, but this is the fix.. thank you
Fantastic! hl2142 lever is white in color
Worked like a charm. After trying several things this worked perfect. Thanks for the help.
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Power off machine. Open front cover. While holding go button down power up machine holding go button until only 3 lights are lit (about 15 seconds). Press go button 2 times. Wait (I forget what happens but wait about 20-30 seconds and it will have happened) then press go button 5 times. Close front cover. Ta da
If doesn't work 1st time try different waiting periods etc.
Brother toner cartridge low toner override by OppressedPrinterUser (7/25/06 2:22 PM) reply + / - Am using Brother HL-5170 DN and a TN-540 toner cartridge. The printer decided it was out of toner, even though the last page printed was fine. Rather than run out for a new toner cartridge I used a small (.5 x .5 in.) piece of black electrical tape to cover the sensor hole on the non-gear side of the cartridge. By covering the hole the printer is fooled into thinking the hopper is full of toner.
Ok, there's no use resettng the drum count if you don't have a drum light on. it's the TONER light. so here are the solutions: tape the sensor if it's a sensor problem. but if that doesn't work, you need to reset the "Flag Gear" as illustrated here:
http://www.oasis-imaging.com/images/pdf/cart_inst/TN580.pdf
since in the original problem listed, different toners didn't work, the problem may be due to the sensor on the printer's side being broken or something. where the flag gear lines up with the printer, on the left side, there's a small flap that should rotate up and down. tape it in the up position. if it's broken, then well that's your problem. you can still try to tape it in the up position and see if it works. hope that helps.
Open the front and rear covers, then press and hold GO until alll the leds go yellow, the drum led is reset. Of course, don't do this unless you really want to reset
the drum light and your drum is stil in good condition.
I answered this in another post:
http://www.fixya.com/support/t862163-toner_light
Thanks for all the very helpful hints. This is what worked for me.
http://www.fixya.com/support/t862163-toner_light
That is, I took the screws off from the toner on the gear side and got rid of the pin and gear that is used as the flag gear,
Here is his synopsis:
http://www.oasis-imaging.com/images/pdf/cart_inst/TN580.pdf
Look at Fig. 5 on page 2. There you see 2 silver screws. Remove these.
Look at Fig. 6 and Fig 6a on page 3. Remove the cover and then remove
the Flag gear (red arrow in Fig. 6) and the spring behind it as shown
in Fig 6a.
This also did not work.
So I kind of forced the small tab that is on the left inside of the printer (I was told that this is the toner switch) to go inside the small opening so that it wasn't protruding out. So by doing this it did not stand out. I then followed what is described in #6 (zant) again and it started working.
When i took the cartridge out to examine I did not see that tab on the left inside of the printer anymore . I think it broke and fell inside. But the printer works now.
Paper light is always on
I got this problem still....toner light is always on
Above technic .it worked..thanks a lot for quicker technic.
SOURCE: Brother 5250DN Printer Toner light
Try resetting the toner counter manually;
* Turn off the printer and open the front cover
* Press and hold the Go-button down
* Turn on the machine while still holding button down, when all three LEDs are lit, release Go-button
* Press the Go-button twice, and all three LEDs should be lit again.
* Press the Go-button five times (six times if you have the High Yield toner)
* Close the front cover and the toner counter should be resetted.
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Got yellow toner light and solid red status. Removed toner cartridge and put in what I thought was a full cartridge(turns out later it was not). Got same lights. Tried another cartridge that was brand new out of the box and still have both lights on. I read the post about pushing the button under the LED panel on the left side. I don't know about anybody else, but my printer doesn't give access to that area unless you take the front screws out. Is there a picture or drawing of it somewhere?
Red status light and toner light will not go off nor can I print
despite the fact I have purchased toner that I didnt believe I neded to
begin with.Help
My printer, toner light is flashing i need to print soeting off! How can i do that? Help me!
same
Brother 5250 that suddenly has a constant toner light on. Have tried two other, known good, toner/drum units w/out any difference. Seems to be a common problem with this model apparently. I tried opening f&r covers then holding the start button down, but it did'nt help. Is there another problem that this can represent? Can anybody help me? Many thanks.
Pete
Brother 5250DN Printer Toner light problem
Hl-5250DN quit working; solid red status light and solid yellow toner light.
I really wanted this simple trick to work. Tried this twice on an HL5250DN and didn't work. Also, on the second time I realized I didn't have to put tape on. It's pretty simple to hold the lever down with your finger.
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