I have a Dell Inspiron 1501 LAPTOP In MICROSOFT WORD I am suddenly getting wrong letters when I type Each keystroke produced the symbol in blue on the key (ie the FUNCTIONkey held character) when it is not held and these are repeated consistently. I think it is possible to change from the normal QWERTY operation of KB to other KBby some combination of KEYs – Does anyone know what combination? (I expect I did this change in reverse by accident) Jim [email protected]
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Re: LAPTOP COMPUTER KB PROBLEM
Your keyboard might be shot, the circuit board that is. Try calling Dell and sending it in for them to fix. Another way is to connect an external keyboard and changing the settings around in control panel with it.
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You may have to go to Dell Website. http://www.dell.com.au Go to support then in the search type in Fix Code 43. Comes up with approximately 25 solutions, I am fairly sure one will suit you. These are drivers etc to update your system.
My suggestion is to go to Microsoft's website and go to the Knowledge Base section. Hence kb at the beginning of the update # kb967715 stands for Knowledge Base. Check over the info that is provided and if you still are unable to figure it out., Pick up the telephone and call Microsoft and ask them " What's up"? They need to help you figure this out. Be demanding and tell them it is there responsibility to get this issue resolved.
ensure no liquid has spilled on it. remove keyboard (should be perhaps a screw on the bottom to undo, as well as clips around the keyboard on top, slightly hidden... search for "how to remove keyboard" on your model) -be very careful as the cable connecting the KB to computer can be fragile. Now try removing and then re-connecting the cable.
Probably none of this will fix it (if the KB wasn't wet and then dried now, by a miracle ;) and you will be able to find a very good price for a used, or new, KB online! ..for the time-being, use an external KB.
Yea if possible try to check if the monitor cable that is connecting the monitor to the motherboard on he laptop is lose. Then give your laptop's video card drivers an update. If that doesn't help then it could be something physical wrong with the video card. Or something physical wrong with the monitor controller board. You'll just have to isolate the problem to find the reason for the issue.