Hello i have a brother intellifax 1840c the fax machine says unable to clean see troubleshooting routine maintenance in chapters user guide. I run the cleaning and it says the same thing. What can i do to fix the problem and recieve faxes.

HI Gail,
Please watch this brother problem related video and solve your problem.

Still having Problem Then follow Us For Brother Printer Support

unable to init. see troubleshooting and routine maintenance chapter in user's guide - printer: DCP- 115c

troubleshooting and maintenance routine chapter in user's guide print unable 50

Fuser unit or fixing unit damage

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, try this step by step.without missing any thing. thanks

Remove the toner cartridge, slide the corona wire tab back and forth several times to clean the wire, then clean the drum. This should fix your problem. Below is a link to your User Guide. Best of luck.
Greg
http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=fax1840c_all&type2=5&flang=English&dlid=

This link will open the Users Manual, but you will need a PDF viewer such as Adobe Reader or Foxit Reader in order to open it.

Go to page 12-4 in Chapter 12, Troubleshooting and routine maintenance. Follow the actions recommended for the Unable to clean error message (and the four other Unable to... error messages).

unable to clean troubleshooting maintenance user guide

unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.
If that doesnt give you the code then try going into service mode by pressin menu key then *, 2 , 8, 6, 4  super quick!! Display goes blank or Maintenence mode is displayed, if not... not quick enough, do again to you get it, then press 77 start, error should display. press 99 to exit Maintence mode, dont play with other numbers!!

a couple of the most common errors are

Error 41 needs new print head costly

error 46 waste ink full, need new waste tank

Whats yours?