HP LaserJet M1522nf Multifunction Printer (CC372A) Logo
Posted on Jul 02, 2010
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Not receiving any Fax, only can send out Fax.

My Hp LaserJet m1522nf isn't receiving fax and its getting a comm. error, but i could send out fax. It could still scan and print.

1 Answer

Al Toledo

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  • Expert 223 Answers
  • Posted on Jul 15, 2010
Al Toledo
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Joined: Jul 13, 2010
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Hi Mechanic.

The problem could be with your phone service if you are on digital lines, you would have to install a digital to analog filter. If you are analog the comm errors are typical of a line with a lot of static. You can change two settings on the printer which should solve the issue until you install a filter.

The two settings which are under the fax set up menu/ all faxes\
Error correction mode (ECM) set it to off
Fax Speed set it to medium.

Good luck

Al
[email protected]

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