Most odd = first time I've ever heard of a virus ADDING (rather than removing) a password !
You don't say what version of Windows, but I guess it's XP .. and I would guess it's asking for the password used for the Administrator account that was entered when Windows was first installed ..
Usually it would have been left blank ... the other common choices are 'password' and 'admin' ..
If that does not work, I guess he is going to have to re-insall Windows .. (or browse the web looking for instructions on how to 'hack' the password).
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