Anonymous Posted on Jul 01, 2010

Windows 7 states external drive 'malfunctioning'

I have recently bought an Acer Aspire PC with Windows 7. I have two different WD mybooks and one of them is being rejected as malfunctioning - in the hardware wizard the device appears and disappears constantly. There appears to be power going into the external drive and I can hear the noise of the disk.

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Grand Canyon Tech

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Posted on Jul 01, 2010

Grand Canyon Tech

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You got two possiable issues here.

1. The ac apadtor not suppling enough power to the hard drive.

2. The USB controller insdie is faulty.

I have a solution for you. Take the hard drive out of the unit (if you care about your data)

1. put it into another external case witch are sold for under $15.00 at amazon.com or simply plug it into your desktop inside vai your SATA controller. If you have a laptop of course that will not work you need to then purchase a external enclosure.

Click HERE for my tip and video on how to get your SATA drive out of its case.

We work for your ratings so please before you leave the site be sure to leave you feedback and ratings today.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

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