Question about NorStar M7310 Corded Phone

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Norstar M7208, it's direct line number is diverting to another ph

Each office phone has an internal extension and a direct line number as well as being connected to the main phone system with 3 lines coming in.
One phone's direct line number is diverting to another phone in the office. This phone also does not ring and I have tried to re porgramme through the M7310 but no joy

Posted by Anonymous on

  • 1 more comment 
  • Anonymous Jul 01, 2010

    It displays the current day and time

  • Anonymous Jul 01, 2010

    Have checked as suggested, with phone off hook, Line 1 says "Line004" Lin2 "pick up denied" Line 3 "83495285" (which is my direct line???) Line 4 Paging SPKR (which is in line with some of the other phones)
    With phone on the hook, it says Line 1 "Line Pool A" 2 "Group pickup" 3 "Last no. redial" On other phones it says Line 1 "101BCS" 2 "101BCS" and 105 5285(which is a direct line extn no.) or similar for other phones in system

  • Anonymous Jul 01, 2010

    No there isn't

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george peters

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It could be a simple as the phone has call forwarding to another extension set up on it or the direct line could also be programmed on the other set. Does the screen on the non- ringing m7208 display "forward to:xxx" or does it display the current day and time?

Posted on Jul 01, 2010

  • 1 more comment 
  • george  peters
    george peters Jul 01, 2010

    Were going to have to find out the line number (in the phone system) to figure out where the programming has been changed. At the non-ringing set, press feature *0 then press the line that should be ringing.The display will say Lxxx:and the line name.

  • george  peters
    george peters Jul 01, 2010

    So there's not a line appearence of the dedicated line on that set?

  • george  peters
    george peters Jul 01, 2010

    If you go to another set that has a dedicated line and with the handset down press feature *0 then their dedicated line what line number does it have?

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1 Answer

At my office when we have more then 2 calls come through on an extension line, the 3rd caller gets auto directed to general mailbox...can i change this? would like private calls to stay at correct number...


Check Forward Busy under Capabilities in programming, any phone that has lines ringing this setting should be set to NONE.
Also make sure line 3 is assigned to ring at those phones.

If unsure of programming the phone system or password call your local tech to come in.

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HP LaserJet 3055 .fax not working


Direct Line:
1.Check telephone line.2.Make sure telephone line is connected in line in port not in extension.3.connect extension telephone phone to the device & check for the dial tone.
Dial the number and observe weather extension phone is ringing?
A. *If extension phone is ringing check display is there any message like "ringing".. wait till fax tone comes,if not check "basic fax settings"... if setting are OK .. Replace formatter
B. *Extension phone is ringing no message displayed on device replace "LIU" card..
If extension telephone is not ringing check telephone line..
No out going faxess:
*Check line is connected though EPABX , if connected Check..prefix setting..
*Check out going..
Best of luck...

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1 Answer

How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.


The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection
depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines


For each button pressed, a display similar to the following appears:

Automatic Line Selection


5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

Jan 06, 2011 | Lucent 18D Corded Phone

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I have a panasonic hybrid phone system and would like to connect a fax machine, when I connect the fax to the jack, I dont get a dialtone but it goes to the intecom line. The same happens if I connect a...


Hello, you can solve this one of two ways. Try pushing a 9 when you get intercom line, you should get an outside line. So when you want to send a fax, just remember to push a 9, get outside dial tone then dial your number. Or, the second option would be to program that extension jack to auto select a line when going off hook. That will take a manual and some additional guidance. Okay, so thats for making outgoing calls. When it comes to incoming calls, you need to find out what extension the fax is connected to. You can do this by dialing another extension that has a display from the fax machine and see what intercom number comes up on the phones display. So once you know the extension number you can do one of two things. You can leave the fax off since it will most likely ring when any call comes in your office, and only turn it on when receiving a fax. When you answer the fax call on one of your other phones, and hear the beep beep beep, merely push transfer and dial the fax machines extension. That will transfer the incoming fax call to that extension and the fax machine provided you have it turned on. The other option is to break out the system manual(not user guide), and program the fax machines extension to only ring on the line you want it to, say your last line and leave the fax machine on and give out that specific number for faxes. But you do run the risk of your call traffic being heavy, incoming calls rolling over to that line or someone calling that number directly and getting the fax. I think I covered everything I can with the limited information on your application, so I hope that solved your problem.

Sep 17, 2009 | Panasonic Advanced Hybrid w/Back-Lit LCD...

1 Answer

Hunting Lines


Your phone system is not what does the hunting. Phoen systems can only hunt from an extension to another extension. What you are needing is for your main phone number like 555-1111 to hunt to 555-2222. This service is provided by the phone company you will need to have them activate this feature.

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1 Answer

Stop ringing at main phones when outside calls come in.


Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.

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1 Answer

Stop ringing at certian phones when outside calls come in.


http://dstech1.com/programming-line-ringing/


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:
  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

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1 Answer

Set not ringing


When you say you are the one responsible for the programming, are you referring to programming the "physical phone" or the PBX and line cards and system functionality?

You should have an extension on your phone. Has that extension for example 222 been translated at the PBX to ring on a direct number -> (xxx) 555-1222

Or by what you are describing, you are more looking at having "shared lines" that ring in multiple locations simultaneously, and once picked up somewhere a "line lock" should be in place?

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This worked for me:

Feature 4, 0 1 (xxx) xxx-xxxx

Mike

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to reach memory block 4-1-1, I used a multi line terminal connected to ports 1. Press fnc => hold => # => 0 => * => line key 4. Use the fcn(?) key to cycle through the internal ports, the line key buttons to map each of the 4 lines (presumably line keys 1 through 4 on your system).
As to where to get a manual, I am not sure, I have 3 thick binders... good luck

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