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To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:
In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
Select the Button Programming button. The Button Programming window appears for the selected extension.
Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
Select the Caller ID Name Display button.
When you are finished, select the OK button.
Repeat steps 5 to 7 to program other buttons for this extension.
You are basically setting up what extension teh phone is to use. Now you need to tell teh extension what user is going to use it. If the phone says, no user, then there should be a login button. If there is not, contact the admin person so they can program one.
You have to get into programming mode on the attendant station (usually x10 or x11) (see if you can find the programming overlay!)...do you know how to do that? If not then it's tricky stuff and you could mess up the system programming.