Question about Office Equipment & Supplies
I had the same problem.
After stripping the printer down I found there is a lever in the path of the paper that operates a photo electric sensor. This can get stuck in the wrong position. To reset it get a sheet of A4 paper or (better) card fold back a 1 cm strip on the top edge of the paper and press it down flat. Open the rear cover and insert the sheet folded edge first and folded flap upper most over the top of the upper set of rubber rollers. Push it into the machine as far as it will go and then withdraw it. You should feel a little resistance or here a click as the lever is reset. You printer should now work.
Several hours of frustartion and foul language have brought you this fix. I hope it works for you.
Posted on Jan 19, 2010
I turned off the power, opened the machine and ran my finger along the paper feed slot, then closed and restarted. Seemed to work, but it's a recurring problem.
Posted on Aug 19, 2008
Is your sensor damaged? That could be the problem.
Posted on Apr 23, 2008
I just had this same problem and was able to fix it by doing this. I figured this out by myself. Uninstall the printer. Reinstall with the CD. When installing there is a part where it asks you which port to install. At the top it tells you to power the machine on as well. Do this I hadn't powered the printer on and to cancel any found new hardware attempts. Make sure you do power on the printer because I didn't the first time and that for some reason is what I believe caused the paperjam error. I turned the printer on when I read that pop up screen then selected the port after letting the printer finish powering up and now the only error I'm getting is there no paper in the paper tray which is empty.
Hope this helps you.
Posted on May 11, 2008
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