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I keep getting a paperjam error but no paper is jammed

Posted by rkelleher2 on

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  • jamm factory May 28, 2008

    same issue. no paper in it to jam, trying to print on cd but says jammed, remove either paper or cd tray, tried both, pulling plug out, printing from memory sticks, no joy. it goes to print then jams!

  • Anonymous Aug 07, 2008

    My printer keeps saying that there is a paper jam. I can't turn the printer off without unplugging it. There is not paper in it. I have followed the only trouble shooting. Nothing helps including kodak support.

    Where is the sensor?

  • beavisrose Aug 29, 2008

    My printer keeps saying that there's a paperjam but a single sheet of paper has yet to go through it. Nothing I do makes it print and I have to unplug it to stop it from screaming at me. This is rediculous because nothing I do fixes it.

  • vinny19241 Oct 07, 2008

    Wretched machine says there is a paper jam. There is not. Will feed a blank sheet and print a nozzle check, but try to print a document and all you get is spurious "paper jam" message.

  • litsterv Oct 20, 2008

    Exact same problem. Extremely aggravating.

  • kaycee101771 Nov 05, 2008

    our office Lexmark X4875 has a paper jam error but there is no paper jammed. VERY AGGRAVATING!!!! Lexmark telephone support is not help and I've been on line with them for 27 minutes with NO RESULTS!!!!

  • Anonymous Jan 22, 2009

    OMG what can i do about this!!?? Im tempted to throw it out in the snow!

  • Anonymous Apr 10, 2009

    i have the same status paper jam, but there is no paper jam in printer,epson dx4000



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I had the same problem.

After stripping the printer down I found there is a lever in the path of the paper that operates a photo electric sensor. This can get stuck in the wrong position. To reset it get a sheet of A4 paper or (better) card fold back a 1 cm strip on the top edge of the paper and press it down flat. Open the rear cover and insert the sheet folded edge first and folded flap upper most over the top of the upper set of rubber rollers. Push it into the machine as far as it will go and then withdraw it. You should feel a little resistance or here a click as the lever is reset. You printer should now work.

Several hours of frustartion and foul language have brought you this fix. I hope it works for you.



Posted on Jan 19, 2010



I turned off the power, opened the machine and ran my finger along the paper feed slot, then closed and restarted. Seemed to work, but it's a recurring problem.

Posted on Aug 19, 2008



Is your sensor damaged? That could be the problem.

Posted on Apr 23, 2008


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I just had this same problem and was able to fix it by doing this. I figured this out by myself. Uninstall the printer. Reinstall with the CD. When installing there is a part where it asks you which port to install. At the top it tells you to power the machine on as well. Do this I hadn't powered the printer on and to cancel any found new hardware attempts. Make sure you do power on the printer because I didn't the first time and that for some reason is what I believe caused the paperjam error. I turned the printer on when I read that pop up screen then selected the port after letting the printer finish powering up and now the only error I'm getting is there no paper in the paper tray which is empty.

Hope this helps you.

Posted on May 11, 2008

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I have a 1315. It has a paperjam error the light will not go off. the jam is cleared.

Sometimes clearing a paper jam is more about just pulling out the jammed paper. Here's the HP official solution for how to resolve a paper jam on that printer.

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Hi there...we have an error saying paperjam - code=007. I have checked for paperjams and there doesnt visually appear to be any. What can you suggest?

When you removed paper from the machine, did it rip at all? If it did, a small scrap could have been left behind, causing the jam code. Depending on where the machine is located and who uses it, there might also be a foreign object lodged in it (like a staple or paper clip). If you think there is nothing in there causing the jam, try turning the machine off and turning it back on, and see if it still shows the jam.

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My 7675 won't print, keep getting paper jam error message, although there is no paperjam...

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May 07, 2010 | Office Equipment & Supplies

1 Answer

I have a paperjam on my colour laser printer CLX 3170 and I dont know how to get to the paperjam inside the machine

Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.

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1 Answer

My printer says there is a paperjam but I don't see a paperjam.

its a mechanical problem ...
check the rollers of the printer ..and the paper pick mechanism ..maybe it can't caught the paper in the tray that why it display an error of jammed..

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2 Answers


Sounds like the pick up rollers are worn or dirty.
You can try to clean them with alcohol.
When you pull the tray out the rollers
should be towards the front of the printer.

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