Question about Amana ACS3350AS Gas Kitchen Range
So here is my the deal...I purchased this Amana Range and have had it serviced once. The repair man explained there is a known problem with the hinges that close the door. What happens is the oven door does does not fully close and then the hot oven air rises and basically cooks the control pad which is directly above the door.
I have had the hindges replaced once as well as the control pad. My warranty just ended and this problem has reared its ugly head again. The hinges and control panel are again causing problems. In fact, the heat gets pretty intense that it begins to breakdown the plastic control panel shield which now has a hole in it.
I just got a notification on the Asure Extended Service (they are absolutely ****!) If there is a pre-existing condition then they will make you fix it first and then will service the unit. Well - what about the last time you serviced it? Shouldnt that last for at least a year? NOT!!!
PS - when you call for an extended service - NEVER tell them something is wrong. Say everything is fine and then in 60 days give them the low down and have the whole thing overhauled. Friggin insurance companies and products that arent worth a damn.
Next step is to call Amana or Maytag customer care and get prepared for another run-around.
I have the same problem with faulty hinges creating heat that fries the control panel on my Amana range. I checked with the Amana-authorized repair guy and he estimated that a repair would cost about $475 in parts and labor. So here's what I did:
Posted on Jan 16, 2009
I had the same issue. I determined after the first technician came out what was going on. The door is heavy and when it opens it bends the interior door panel convexly. Meaning it can’t create a seal and heat escapes the front and the front stainless panel gets really hot. I had purchased the extended warranty on this unit but didn’t know that every time I had a tech come out and fix it that service call was deducted from the retail value of the unit eventually rendering it worthless. So when I finally got so mad after the 4th tech came out I called and said I wanted a new unit. It was only 18 months old and had cost me 1200. They told me they couldn’t come out anymore because I had burned through the value of the unit and so that was it. ARE YOU KIDDING?
After several go arounds they finally gave me full credit towards another unit. I chose a Kitchen Aid and love it! Good luck and I hope no one gets burned on it. I had to keep my three kids out of the kitchen every time I baked because I was afraid of them scalding themselves on it. FYI there are also bad reviews on epinions.com about this very unit. People who have the same problem. Amana just needs to recall it for those who write in and complain. I was told by Amana that I was the first to say something about the faulty hinges.
Posted on May 16, 2008
Same problem. Of course, Amana/Wirlpool has never heard of the problem before - ya right. Seems like if someone gets a 3rd degree burn or the house burns down Amana/Wirlpool could be in for a major hurt. Known dangerous design defect, no notice to purchasers. Modification to correct the problem would be relatively cheap. You'd think they'd recall these things before something really bad happens.
I know one thing: I'll never buy an Amana/Wirlpool ever again!!
Posted on Jan 12, 2010
I have the same situation. The oven gets so hot on the outside that it shuts down. After checking the reviews above, I looked at my door and noticed a slight bend on the inner oven door. I haven't ordered the parts yet to fix but will be doing so shortly. i alsohad issues with the plastic end caps on the top of the stove break on both side because it looks as if they used to big screws. Amana is a piece of junk. I also bought Amana microwave and refridgerator to match the oven. The fridge I had to replace the ice maker because it kept leaking water in the auto ice maker
Posted on Nov 18, 2009
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