Hi,
If the two (cam + laptop) have not worked together before, it might be due to drivers problems. Most drivers are very OS specific. In some instances Vista has been known to have USB and/or compatibility issues. On the otherhand XP sometimes requires that you uninstall the old drivers, reboot before (re)installing new drivers, reboot before installing the hardware and allow autodetect and auto install.
If the two (cam + laptop) have worked together before and now doesn't, it might be due to hardware problems such as the cord, the cam itself or the USB port of the laptop. If your other USB devices works, then USB port(s) can be ruled out. You can verify that the camera works buy installing it in another PC.
You can verify OS compatibility of your camera as well as updated drivers at the
Logitech website. Additionally, you can check for Microsoft updates/patches and fixes like this
USB patch for Vista.
Should you need additional information, pls post back with your cam's brand/model, your laptop's brand/model and your OS version.
Hope this be of help. Good luck and kind regards.
The same happens to me. On Vista is not working
Same here. Not working with Vista. There are no drivers on trust.nl.
same here too!! Cant find driver patches anywhere?
me too...what a great support by trust!!!
I have the solution, download the drivers of wb-3400p. It worked for me.
same problem
SAME PROBLEM, HAVE VISTA WEBCAM WB-3100P NOT WORKING. eMAILED TRUST THEY SAID NO DRIVER AVAILABLE, BUY A NEW WEBCAM!
i cannot record the video from my camcorder to my laptop . my laptop is running in vista
No solution why dont they release a driver for vista !!!
Yeah right buy a new one and it wont be a crappy TRUST one either stick you products where the monkey puts his nuts !!!
Thank you TRUST
same problem...
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