Question about DISH Network 311 DTV Receiver

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It is not working - DISH Network 311 DTV Receiver

Posted by mks_736 on

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I'm sorry to hear your DISH Network 311 receiver is not working, in order to further assist you can you please provide me with additional information? For example, was it working and has suddenly stopped working? Does it power on, can you see a light on the front of the receiver? Is it plugged directly into a electrical outlet on the wall, or is it plugged into a power strip/surge protector? If it is plugged into a power strip/surge protector please attempt to bypass and try plugging the receiver directly into the electrical outlet. If you'd like you can post a response if you have additional information to provide or need further assistance. I hope this helps!
-Kirstie DISH Network

Posted on Jan 31, 2011

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