When I lift up my antenna for my GPS, it pop's up a message that say's : GPS turned off (for use indoors) and the starting point on the map is in Kansas, why is that? Can you give me a solution to this problem? Thanks
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The problem is most likely a defective antenna. If you are comfortable with soldering on a circuit board you can try what I am going to suggest. If not, you will have to send it off. I have repaired several Garmin Quest units that exhibited the same problem as you describe. You will need a light duty soldering iron, solder, a small phillips head screwdriver, and a small flatblade screwdriver. With the GPS sitting on front of you, face down and the antenna pivot hinge away from you, CAREFULLY remove the two right phillips head screws from the RIGHT side back. This is the antenna retaining piece. BE CAREFUL as you do this, as there is a small plastic pin with a spring behind it that can pop out and easily become lost. Once the antenna retainer has been removed, gently pull the antenna to the right AWAY from the GPS unit. It should pop off easily. Take the small flatblade screwdriver and gently insert it between the bottom portion of the antenna case and the top portion. There is a small seam on the bottom of the antenna where you can get the screwdriver blade inserted. GENTLY pry the top portion of the antenna case off. This will reveal the point where the antenna connector attaches to the circuit board by solder. If the antenna connector is loose, CAREFULLY solder it back in place, reverse the process in assembling the antenna, and the antenna to the GPS and finally the antenna retaining piece. Don't forget the small plastic piece and the spring. Again, if you are not comfortable with detailed disassembly or detailed soldering, have someone do it that has the necessary tools and skill.
If the screen is otherwise "normal" and it is just not able to acquire satellites, I am guessing you have a problem with the antenna. One way to determine that is if you got an external "patch" antenna, plugged it in and it started working as it should, that is definitely an antenna issue. I have run into several of the "flip up" antennas recently that have exhibited this problem. What happens is, the connector from the antenna breaks loose from the solder joint inside the antenna. If you have a small soldering iron, you can CAREFULLY pry the antenna case apart to access the connector and it is a simple matter to solder it back in place. You will need a very small screwdriver to pry the two outer sections of the antenna case apart. Wedge the screwdriver blade in between the two sections of the antenna covering. Pry the larger part (the part that would face the sky with the antenna at 90 degrees), and with CARE you can get it apart. The small gold connector solders to some circuit traces on the antenna board. To get the antenna off the GPS, place the GPS face down with the hinge part of the antenna away from you. With a small jewelers screwdriver, remove the right two screws on the back of the GPS on the right end. There is a small plastic retaining piece that holds the antenna in place. CAREFULLY lift it up and off the GPS. Be VERY CAREFUL at this point because there is a small spring loaded plastic piece that fits against the retainer piece you just removed. It is very easy to lose the spring and plastic piece if you are not careful. Gently pull the antenna to your right, away from the GPS. The antenna should pop out. If the connector has completely disconnected from the antenna circuit board, you may need some small pliers to get it off the GPS side of the antenna connection. Once you have the antenna removed, separate the antenna case as I described and resolder the connector back on the board.
I've had the same problem. before replacing the antenna, try to reset the antenna by removing power to the Raystar 120. Disconnect power by either turning off all batteries or disconnecting the red wire from the antenna at the point where it enters the junction box for the chartplotter. This action effectively removes all memory from the antenna and resets it to factory settings. There is a lithianium battery in GPS antenna that holds memory data in the antenna. Disconnecting the power to the antenna for a few seconds clears the memory.
This is exactly what I did and when I turned the chartplotter back on, my Raystar 120 immediately began working again.
Remove the Antenna while in the upright position, clean connection and replace. Set the GPS current position. Then initialize the GPS. Select Yes and leave the unit alone for 20 minutes. Do not press anything else. The initialization runs in the background. make sure you have a clean line of sight to the sky. Then turn the unit off and back on. You should be OK.
I was having the same problem and contacted Garmin support.
What I had done was turned off the Basemap that came with the unit. I only had the mapsource map street map on which I had purchased separately.
The technician basically said the unit needed the basemap to "locate itself". Somehow the basemap supports any maps you purchase separately. That seemed odd but once I turned the Basemap back on it calculated the routes and the error message went away.
If you have the Basemap off, try turning it on from the Map Setup - Information window.