The cassette is not being detected when the tray is landing. If the head is not spinning but you are getting the cassette ejected then it is a malfunction of the loading mechanism. Even if the tape end detection optocouplers are defective the fault could be so.If you can check this out then try and test the voltage before and after the cassette loads. there should be a change if not replace. check on the loading mechanism too. Hope this helps. Good day
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