LG 42PC3D 42 in. Plasma Television Logo
Posted on Jun 27, 2010
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Tv sound works but no picture, was working fine the night before. Got up this morning and the screen is blank. Doesnt sound like anything is buzzing in the back, no fan and no heat. Its a 50 inch flat screen plasma tv by L G we bought it 3/16/09 the warrenty just ended this march and we didnt have the money to extend it. We never had a problem before with it. The panel is under warrenty two years.

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  • Expert 112 Answers
  • Posted on Jun 28, 2010
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Joined: Apr 26, 2010
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Sounds like one or more boards in your signal process has failed, but most common is the Y-Sustain. When this happens, you only get audio and no picture when the TV is powered on.

Call LG and them know you understand this is a know issue for this TV and you're ASKING for a warranty repair of this knownn issue.

800-243-0000 Before you call be sure to have the complete model and SR number. Example 42PC3D UA.AUSSLJR, 809HJB2983485

Good luck.

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