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You're probably missing a codec. get VLC Media player (free on the web) and play the movie with that. I'll almost guarantee that VLC will play the movie properly.
Sounds like the optical drive either needs 1 of 2 things. (1)Try cleaning the optical drive with a cleaning kit (2) replace the optical drive. However it may cost more to replace/repair it that it is worth...
You can try the procedure for the VM9311TS model (the one I have) - I
don't know if it'll work but it's worth trying. Put in a DVD, and let
it start playing. Then hit STOP on the remote twice, and enter the code
1264. If you were able to see the actual movie
at this point, you'd see a menu pop up. Push down twice, then ENTER. At
this point the blue screen should clear and you should see the movie
itself. You'll have other options on that menu, like a macrovision
option to allow you to see burned DVDs. Set what you like, then on the remote, hit SYS SETUP twice to lock in your choices.
AVS DVD Player is a free universal player that I put on all Acer Ones that I sell. It is an excellent player, that can go full screen and handle every format. It will even play VOB files which are dvd files "ripped" from dvd discs. I have never had a failure with this program....
> Go to my computer check for the dvd drive
> Check in device manager under cd/dvd drive for the dvd icon if it is not showing
> Go to run -type - regedit
Search for the upperfilter and lowerfilter registry through find option and delete the registry and reboot the system and check for the status
> If dvd drive shows the optical drive uninstall by selecting the optical drive from the device manager
What program are you trying to play it with?
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