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all bugaboo strollers came with swivel front wheels . There is a white sliding button on the front of the swivel assembly that locks the swivel action. The swivel castors are only on the front but can be assembled incorrectly on the rear of the stroller
go to google and type in base.bugaboo.com and there is a pdf manual for the strollers.including how to assemble and the wheels and castors.
There is two models of AT- stroller-youngest version and oldest- oldest version has'nt posibility to turn front wheels, but if you have youngest version you need to find keylock-its positioned in left side of stroller,near botlle holder. On lock you have a simbol of opened or closed padlock-when you turn to open padlock-wheels will turn.
Eddie Bauer don't manufacture strollers, they market a brand themed on the outdoors. Their after sales service for last years fashion is not very impressive. However as you plan to replace all the wheels there should be a suitable wheel you could use to replace it. If you're in a city google material handling suppliers. wheel manufactures and similar searches. You'll also need some capped star lock washers to fit the new wheels to the axel stubs hardware stores should have them, if not google them.
Several things could cause wheel shuddering. Sit the pram back on it's rear wheels and handle than spin the front wheel and watch it spin. Is it spinning evenly in both directions? Both wheel and tyre. Up and down and side to side. Are the bearings running freely with no excessive noise? Check the swivel action of the front axle. You should be able to figure out where the imbalance is coming from. It the wheels not running true a bicycle shop should be able to fix it or you can source a new wheel from Kolcraft.www.kolcraft.com/customer-service/contact-kolcraft/
Quinny do an All-Terrain front wheel that replaces the front wheels on a Buzz 3. It's basically two new front wheels that are slightly bigger and pnuematic. Worked a treat on a recent holiday to Brixham where we took our Buzz onto the un-surfaced coast path. We got ours from www.babycare.nl a dutch site that sells Quinny Spares it costs Eur62.50.
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