Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player
Hi I have a zune 8 gb was working find heres what I think happened I think I put some cd's on top on it and broke it some kind of way it will not come on and I can't reset it help I got it used so I didn't get a manual but have been on the net trying to find help I tried ole the back button and the top of the middle and it would not reset help please will I need to send it out for repair? regards
Make sure the hold/lock is not engaged
Make sure the OS is compatible
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Posted on Jul 06, 2008
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