Cd-rom I have two dell latitude c840 one with win2000 and one with winxp. I can not get fix cd-rom drive to read cd. any help appericiate. Mike

First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .

Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Check the DVD that you are trying to use to and ensure that it is free of dirt and scratches and the proper format compatible with your drive.

Now uninstall any drivers that may be on your computer from previous DVD drives.

Now download the latest driver updates for your DVD drive model from Dell website & install it.

Also check on Dell website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.
I hope issue has been resolved.


Get Dell technical assistance at http:/www.vtechsquad.com/dell-support/ , if the same problem is still occurring.

I have a del latitude c840 and no work ,cd,dvd modem,so i need a configuration complete. ps.excuseme i not speak inglish
. thanks.