Did you restart your computer after software install?
Sometimes you need to restart if you just installed the software WITH the phone plugged in at your usb port.
You may try the windows trouble shooter by clicking the start then control panel then printers and other hardware then scanners and cameras then on the left under imaging tasks click "add an imaging device" then the "camera and imaging device" wizard window will come up. From there select the "have a disc button". Place your disc in cd rom drive and click o.k.
After you have done this you will have to restart your computer also, in some instances.
Try these two things and let me know how it worked.
These instructions may vary because these instructions are for windows xp hoome.
Try to Update your driver may it will work for you here are
the easiest step for updating the drivers:
Connect your device to the PC using data Cable (USB cable)
Now On Desktop of you PC
Right click on My computer icon and select Properties
Click on Device Manager
(Or follow Start button --> Control Panel --> Device Manager)
Now search for your hardware whom you want to update.
Right click on it and click on Update Driver Software...
It will ask for CD or DVD then insert the driver CD/DVD if you don't have then
it will ask for searching the drivers over internet click Yes for it and it
will automatically download the drivers for you.
Or you can use Third party software which can search,
Download and Update them for you without making much effort..
Click here for Driver Updating Free Softwares
Thank You...
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