SanDisk Sansa e250 MP3 Player Logo
Posted on Apr 15, 2008
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Problem with my sansa e 250

My sansa e250 wont turn on or turn on while connected to computer for charge

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on May 25, 2008
ThaMp3Doctor
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Joined: Feb 04, 2008
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Related Questions:

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1answer

When I disconnet the sync cord and go to turn on the sansa e-250 it doesn't turn on

Make sure player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, then connect it to the PC.
3. Leave the player connected for approximately 2 hours to charge. 4. Disconnect the player from the PC. 5. Verify if you can turn on the player. 6. Reset the player if necessary.

SOLUTION 2 - Reset the player. Resetting the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.+
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Sansa E 250 bad track

On your e250, go to the "Settings" menu, select "USB Mode", and set it to "MSC". Then connect your e250 to your computer. It show up under My Computer as a "removable disk". Right click on it and select "Format". Click on the "Start" button, making sure that Quick Format is NOT checked. Wait for the formatting to complete, unplug your e250, wait for it to reboot (or force it to reboot if necessary), plug it back in, and copy your songs back onto it.
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PC does not reconize sansa 250

plug it in after you log on to your computer and wait for all the pop ups to go away then plug it in
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2answers

My sansa wont turn on

well did u make sure it is fully charged if so den plug it into the computer
5helpful
2answers

My mp3 sansa won't turn on or charge.

If it freezes up, wont charge or just wont turn on... slide the power button up for 15-20 seconds then turn it on. That should work everytime. good luck
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Sansa e250 wont charge when plugged into the computer.

Sounds like the internal battery needs to be replaced.

Hope this helps. Good Luck!
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Says it's connected to the computer but isn't

what u could do is delete sansa e 250 program and then reinstall it with ur cd that u got with the mp3 player see if that works if doesn't work then make readjustment on ur hard drive, try to see if it will detect it if u try on another computer...
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I can't turn on my Sansa e250!! Help!

Check the battery connection(s) in the back. Remove the 4 screws, remove the battery an re-connect it. Charge the device for a few hours. Best of Luck.
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Sansa won't charge or load.

Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)
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I need help with my sansa e250 mp3 player

Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)
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